Frequently Asked Questions


How much does shipping cost?

Spend $49 or more and receive free shipping. Shipping costs on orders less than $49 are calculated on checkout based on location.

How long does shipping normally take?

Expected delivery date of 4-5 business days on all orders placed before 1pm EST (excluding weekends and holidays).

What shipping carrier do you use?


Do you ship internationally?

No, we only ship within the Continental United States.

Can I track my order?

Once your order has been shipped, you will receive an email with a USPS tracking link. Please allow 24 hours for the link to activate.

Returns & Exchanges

If you're not 100% satisfied with your purchase, you can return any unused items for a refund of purchase within 30-days.

  • Items must be in in their original packaging.
  • Buyer pays return shipping.
  • Only our original shipping cost will be deducted from the refund. Please email us if you would like to know what that price would be before you return the product.
  • Your order # must be included so your credit card can be credited upon it's return.
  • Credits are processed within a week of receiving the item back.

Return Mailing Address:

Fest Things First
4711 Hope Valley Road
Durham, North Carolina 27707
Still have other questions?
For more information about us, please use the contract form.